At Youwin, we are committed to promoting responsible gambling to ensure that gaming and betting remain enjoyable and safe. Gambling should be treated as a form of entertainment, not a source of income. We encourage all players to stay within their personal limits and use the tools and resources available to help manage their gaming responsibly.
Principles of Responsible Gambling
To help you keep gambling a fun and controlled activity, we recommend you follow these principles:
- Entertainment Only: Remember, gambling is for entertainment and not a way to earn money.
- Set Limits: Always set betting and loss limits within what you can afford, ensuring gambling does not affect your financial stability.
- Play Within Your Means: Whether you win or lose, stick to the limits you’ve set and never gamble with money meant for living expenses or debts.
- Avoid Borrowing to Gamble: Never use borrowed funds to place bets or play games.
- Stay Clear-Headed: Do not gamble under the influence of alcohol or drugs.
- Escape is Not the Answer: Don’t use gambling as a way to avoid personal issues, frustrations, or other challenges.
- Maintain Social Connections: Listen to the advice of your loved ones and do not sacrifice other leisure activities or relationships for gambling.
If you find it hard to follow these principles, take the self-assessment questionnaire to evaluate your gambling habits.
Tools for Responsible Gambling
We offer a range of Responsible Gambling controls designed to help you stay in control of your gaming experience. You can find these tools under the "Personal Settings" → "Account Restrictions" section of your account or by contacting us at [email protected].
How to control your gameplay: Myaccount > account >
- Tap/Click on the “my account” icon on the top right:
- Tap/Click on “Account”
- Select “Account restrictions” to open the game control configurations
Available Tools Include:
Deposit Limits: Set personal limits on your deposits to prevent excessive spending.
Take a Break: Take a short break from gambling for or long-term access block to your account a selected period.
Account Closure: Close your account for an indefinite period.
Self-Exclusion Measures
If you feel you may have a gambling problem, we encourage you to use our self-exclusion options:
Temporary Self-Exclusion: Request to block access to your account for a set period. During this time, you cannot access your account or open new accounts.
Comprehensive Self-Exclusion: Opt for an exclusion in Curacao by accessing the Gambling Control Board exclusion form here.
External Help and Resources
If you need additional support or advice, the following organizations provide free, confidential assistance:
These organizations offer professional advice, support groups, and resources for managing gambling-related concerns.
Contact Us
Our dedicated support team is here to help you with any Responsible Gambling inquiries. You can reach us at [email protected] for assistance with setting limits, self-exclusion, or any other concerns.
Remember
Gambling can become a risk if not controlled. Play responsibly, stay within your limits, and prioritize moderation. If you ever feel gambling is negatively impacting your life, take a step back and seek help.